Creative Perspective
Creative Perspectives is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as an Entry Level Customer Service Representatives and advance their careers.
We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Entry Level Customer Service Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process.
Customer Service Representative
Responsibilities:
Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requestsQuickly qualify and build rapport with potential new customers to establish open lines of communication and trustMaintain a positive and empathetic demeanor towards customers at all timesRespond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levelsBecome an expert in our product and service knowledge and stay up-to-date with the latest industry trendsKeep an accurate record of orders, escalation requests, comments, and complaints and file accordinglyDemonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team membersCustomer Service Representative Requirements:
At least 1-2 years of experience in a customer service, sales, or client-facing positionNatural communicator with the ability to build rapport and establish trust in a fast-paced settingAbility to stay calm and maintain a solution-oriented mindset when working through challenging situations Positive attitude with a confident demeanorSuperior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requestsDriven by performance and always looking to improve continuously #LI-OnsitePowered by JazzHRAbout the Company:
Creative Perspective.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Entry Level Customer Service Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process.
Customer Service Representative
Responsibilities:
Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requestsQuickly qualify and build rapport with potential new customers to establish open lines of communication and trustMaintain a positive and empathetic demeanor towards customers at all timesRespond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levelsBecome an expert in our product and service knowledge and stay up-to-date with the latest industry trendsKeep an accurate record of orders, escalation requests, comments, and complaints and file accordinglyDemonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team membersCustomer Service Representative Requirements:
At least 1-2 years of experience in a customer service, sales, or client-facing positionNatural communicator with the ability to build rapport and establish trust in a fast-paced settingAbility to stay calm and maintain a solution-oriented mindset when working through challenging situations Positive attitude with a confident demeanorSuperior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requestsDriven by performance and always looking to improve continuously #LI-OnsitePowered by JazzHRAbout the Company:
Creative Perspective.
Estimated Salary: $20 to $28 per hour based on qualifications.
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